Privacy Policy
HobbyCraft is committed to protecting the privacy of those using our Site. The information that you provide about yourself to HobbyCraft will only be used by HobbyCraft in accordance with its Privacy Policy as set out below.
By using our web site, you consent to the collection and use of personal information by HobbyCraft. If we decide to change our privacy policy, we will post changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Personal Information
We never make your personal details available to companies outside HobbyCraft for marketing purposes, although our representatives and agencies may hold your data so that your details can be kept up to date, your orders processed and emails sent on behalf of HobbyCraft.
The only time personal information is collected by HobbyCraft is for the purposes of the purchasing of gift vouchers from the web site or subscribing to Crafty News, our email newsletter, or registering for the HobbyTalk forums.
If you sign up for Crafty News, our email newsletter, we use the personal information we collect about you to send you email newsletters featuring the latest promotional news, demonstrations and in-store activity information. This information is held in compliance with the Data Protection Act 1998.
Personal information is also used for shipping gift vouchers to customers in respect of purchases made by them or for them for sending confirmation details for those purchases to the customer making the purchase and for processing orders and payments. HobbyCraft uses third parties to assist with this who have access to personal information needed to perform their functions but may not use it for other purposes.
At some point in the future we may wish to provide statistics about our customers, traffic patterns and related site information to reputable third parties, however the information will not include any personal customer information or identify individual customers.
Security
Your security and peace of mind are of the greatest importance to HobbyCraft. We endeavour to take all reasonable steps to protect your personal information.
Any sensitive data (including personal data and payment information) you send to us from your computer is securely encrypted and protected using Internet standard encryption technology known as SSL (Secure Sockets Layer.) This process scrambles any sensitive data you transmit to us, preventing it from being intercepted during transmission.
E-commerce Gateway
Our e-commerce provider is QBaroo. Our e-commerce site address is www.qbaroo.com/hobbycraft. Neither QBaroo nor HobbyCraft store credit card details on their respective servers. Your credit card information is discarded when your order is placed.
Cookies
A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. The only personal information a cookie can contain is information you supply yourself. The information stored by one site into a cookie cannot be read by another web site.
We use a cookie so you view our pop-up window only once, the first time you visit hobbycraft.co.uk. We also use cookies to store passwords and user name/details required for the Hobby Talk forums and the purchase of gift voucers online.
Cookies may be disabled in the customer's web browser, although this may affect usability of the site especially the sale of online gift vouchers.
Most web browsers automatically accept cookies. You can change your browser option to block or accept cookies by following the directions below:
Internet Explorer v6
Go through the following menu options:
To show what general cookie settings you have, go to this menu option in Internet Explorer v6:
Tools>Privacy
These are the possible settings:
To override these settings:
First-party cookies
Third-party cookies
or to override these settings for individual websites:
Netscape Navigator 6.2
Contacting Us
Should you have any queries regarding the terms and conditions of the HobbyCraft web site please email us at customerservices@hobbycraft.co.uk.
To view our full terms and conditions of web site use click here.
| "HobbyCraft" is a registered trademark of HobbyCraft Group Ltd |